Our Customer Software Support Center (CSSC) provides technical support for software products distributed by Hitachi Computer Products (America), Inc. We provide our customers who have a current Software Maintenance and Support Agreement with telephone, fax, email and World Wide Web access to the CSSC. The goal of the CSSC is to provide high quality support services that meet our customers' support requirements in a timely and effective manner and to increase customer product satisfaction. CSSC will:

• Respond to Customer product inquiries

• Verify any reported errors

• Provide acceptable problem workarounds, if applicable

• Coordinate resolution of program problems

• Communicate with the Customer regarding status and/or for additional problem information

For support and technical information on the following products click on the links below:

TPBroker®